Photo of the Schwartz Center exterior sign

Schwartz Center exterior. Photo by Mark Teague.

Box Office Information

During the past year, we have missed seeing you, hearing your applause, and sharing some of the most talented musicians from around the world with you in person.

At this time, we do not have full information about a return to live performances at the Schwartz Center. The health and safety of our patrons, artists, and Emory community is our top priority—once we are able to share the protocols and guidelines that will bring in-person concerts back to Emerson Concert Hall, we'll post updates here and in the bi-monthly Schwartz Center email newsletter. To receive the latest information, sign up for the Schwartz Center email newsletter.

The Schwartz Center facility is currently closed to the public. Ticket orders may be placed online or by phone. We are currently operating under the following revised policies to protect our community and ensure the value of your purchase:  

  • All advance ticket purchases will be made online or over the phone to limit in-person contact. 
  • Please select Print-at-Home tickets whenever possible.  These tickets can either be printed or saved to your mobile device to show upon entry.
  • If an event is canceled, we will offer the choice of exchanging for another event, crediting your account for future use, donating the purchase price to support the programs of the Schwartz Center, or receiving a refund. 
  • If you feel COVID-19 conditions make it unsafe to attend an event, contact the box office beginning 30 days prior to your event to explore available options. 
  • The Schwartz Center intends to stream live events whenever possible as an additional option for ticket holders.
  • In preparation for when it is appropriate to host public gatherings, and in conjunction with Emory’s protocols, the Schwartz Center is developing its plans for public safety at events. We look forward to updating you as more information becomes available.

Drop-Off and Temporary Parking

Schwartz Center patron drop-off and pick-up as well as temporary parking (15 minutes) for box office patrons is available in designated areas in the Allen Family Plaza on the west side of the Schwartz Center.


Discounts vary by event and are only available over the phone and in person.

Emory Student Rate

  • Current Emory University students (including Oxford College students) are eligible for the Emory Student Rate.
  • A valid Emory student ID must be presented at the time of purchase.
  • Undergraduate students are eligible for one student ticket per Emory student ID.
  • Graduate students are eligible for two student tickets per Emory student ID.

Center for Creativity & Arts Passport

Additionally, current Emory University students are eligible to purchase a $12 Emory Arts Passport *, which allows free entry to most ticketed events on campus.
*The Emory Arts Passport program will resume when in-person ticketed events resume.

Discount Rate

There are many categories of patrons who are eligible for two tickets at the Discount Rate. A sample list of categories is below. Please call the box office at 404.727.5050 for more information.

  • Patrons over 65 or under 18
  • Active and former military
  • Retired and current Emory University faculty, staff, and affiliates (CDC, Carter Center, American Cancer Society, Emory Healthcare, Children’s Healthcare of Atlanta)
  • Emory Alumni
  • Parents of current Emory students
  • Non-Emory students
  • Groups of 10 or more
  • Current Emory Center for Lifelong Learning students
  • Friends of the Arts members (Music, Creative Writing, Dance, Film, Schwartz Center, Theater Emory, University Libraries, and Michael C. Carlos Museum members)

Gift Certificates

Call or visit the Box Office to purchase gift certificates. Available in any denomination, Schwartz Center gift certificates are good for any event ticketed through the Schwartz Center Box Office. To redeem your gift certificate, call or visit the Schwartz Center Box Office (phone orders incur $6.00 processing fee).

Gift Certificate Redemption Restrictions

Gift certificates are based on availability; valid only for events ticketed by the Schwartz Center Box Office; not redeemable for cash; and not to be used to purchase another gift certificate; standard box office order fees may apply. The Schwartz Center Box Office is not responsible for lost or stolen gift certificates. However, lost gift certificates may be reprinted if sufficient documentation is supplied.

Venue Policies

Accommodation Requests

Accommodation requests related to a disability should be made at least 24 hours in advance of the event to the box office at 404.727.5050 or by email at

Learn More about Accessibility at the Schwartz Center


Please inquire about age appropriateness before bringing a child to any event. Most ticketed events do not offer discounts for children. If the child is less than two years old, and will sit on an adult’s lap, the child's admission is free. If a child uses a seat, full-price admission must be paid.

Late Arrivals

Patrons who arrive after the beginning of an event will be seated at the discretion of the house manager during an appropriate performance break. Due to artistic decisions regarding staging, late seating is not possible for some events.

Emory Student Information for Sold Out Performances

For information on the availability of Emory student tickets or waiting lists for sold out shows, please call the box office or email

Concert Program Information

Programs are subject to change pending the availability of rights and artists. Detailed program information is available prior to an event on the events calendar or by calling the box office.